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Troubleshoot Pdf and Print Problems with
QuickBooks Desktop

Problems with PDF and print in QuickBooks Desktop may be annoying since they make producing crucial financial reports and papers challenging. However, you can often fix these problems using a methodical troubleshooting technique. Here is a detailed approach to fixing PDF and printing issues with QuickBooks Desktop:

  1. Update QuickBooks Desktop: Ensure that QuickBooks Desktop is installed on your computer in the most recent version. Updates from Intuit are routinely made available to fix bugs and compatibility problems. To update QuickBooks, do the following actions:
    1. Click Update QuickBooks from the Help menu.
    2. Select the Update Now tab in the Update QuickBooks box.
    3. Select the Reset Update check box.
    4. Click the Get Updates button to start the download and installation procedure.
    5. Restart QuickBooks when the update is finished to see whether the PDF and print issues still exist.
  1. Verify the printer’s settings
       Make sure QuickBooks has your default printer appropriately configured. To check and modify printer settings, follow these steps:
    1. Launch QuickBooks and choose the File option.
    2. Click Printer Setup, then choose the form you want to print (such as checks, invoices, etc.).
    3. Make sure the appropriate printer is chosen as the default printer.
    4. Click the drop-down option and choose the correct printer if the intended printer is not shown.
    5. Test printing a sample document to see whether the printer is functional outside of QuickBooks if required.
  1. Try printing a document from a different software, such as Microsoft Word or Adobe Reader, to see if the issue is particular to QuickBooks or a generic printing issue. If you can print from other applications but not from QuickBooks, there could be a problem with the software itself. Use the following troubleshooting methods in such situations.
  1. Reinstall QuickBooks’ PDF converter: QuickBooks has a built-in PDF converter to create PDF files. PDF and print issues may arise if this component is damaged or not working correctly. Frequently, the problem is fixed by reinstalling the PDF converter. Observe these instructions to reinstall the QuickBooks PDF converter:
    1. Closing QuickBooks and any associated processes is step one.
    2. Start your computer’s Control Panel.
    3. Select Programs > Programs and Features from the menu.
    4. Find QuickBooks in the list of installed apps, then choose it.
    5. Select the option labeled Uninstall/Change.
    6. Click the Repair radio option in the QuickBooks Installation box.
    7. To finish the repair procedure, adhere to the on-screen directions.
    8. Restart your computer when the repair is finished to see whether the PDF and print issues have been fixed.
  1. Modify the compatibility settings: Some users have claimed that QuickBooks Desktop and specific operating systems are incompatible. The issues with PDF and printing may be fixed by modifying the compatibility settings. This is how you do it:
    1. On your desktop, right-click the QuickBooks Desktop icon.
    2. From the context menu, choose Properties.
    3. Select the Compatibility tab in the Properties box.
    4. Tick the box next to the phrase “Run this program in compatibility mode.”
    5. From the drop-down menu, choose a previous version of Windows, such as Windows 8 or Windows 7.
    6. To save the changes, click Apply and then OK.
    7. Restart QuickBooks and try printing or creating PDFs to check whether the problem is fixed.
    1. Fix Microsoft Office parts: QuickBooks uses certain parts of Microsoft Office to create PDF files, including the XPS Document Writer and the Microsoft Print to PDF function. If any of these elements are harmed or

 If absent, it may result in PDF and printing issues. The Microsoft Office installation may often be repaired to address the problem. To fix Microsoft Office components, adhere to the following steps:

    1. Close all Microsoft Office programs, including QuickBooks.
    2. Start your computer’s Control Panel.
    3. Select Programs > Programs and Features from the menu.
    4. Find Microsoft Office under the installed apps list.
    5. Change may be found by right-clicking on Microsoft Office.
    6. Select the Repair option in the Microsoft Office installation box.
    7. To finish the repair procedure, adhere to the on-screen directions.
    8. Restart your computer when the repair is finished to see whether the PDF and print issues have been fixed.
    1. Verify the file QBPrint.qbp:

   Your QuickBooks print preferences are stored in the QBPrint. The bp file might get corrupted or destroyed and result in printing issues. This file’s renaming, or deletion compels QuickBooks to build a new one, which often solves the problem. To inspect the QBPrint.qbp file, follow these steps:

    1. Shut down QuickBooks.
    2. To launch File Explorer, press Windows key + E on your keyboard.
    3. Locate the folder containing the QBPrint.qbp file:
    4. Starting with QuickBooks Desktop 2021: For the 2020 version of QuickBooks Desktop, go to C: ProgramDataIntuitQuickBooks (year): QuickBooks Desktop 2020 may be found under C: ProgramDataIntuit.
    5. In the subdirectory, find the QBPrint.qbp file.
    6. Rename the file by using the right-click menu.
    7. Finish the file name with “.old” (example: QBPrint.qbp.old).
    8. Exit File Explorer and launch QuickBooks once again.
    9. Print a document to see whether the problem is fixed.
  1. Set security preferences and exceptions: Security programs or firewall configurations may sometimes prevent QuickBooks from printing or producing PDF files. Ensure that your security program and firewall are set up to permit QuickBooks access to solve this problem. If required, make QuickBooks an exception in your antivirus or firewall program. Go to your security software’s manual or support resources to discover how to configure these settings correctly.
  2. Check for incompatibilities with third-party software: Occasionally, third-party software installed on your computer might interfere with QuickBooks and lead to PDF and print issues. Disable or temporarily remove third-party programs that could interfere with QuickBooks to solve this problem. Restart QuickBooks after disabling or deleting the program to see whether the problem has been fixed. If the issue is resolved, you may try reinstalling the third-party program or contacting its support team for more help.
  3. Contact QuickBooks help: If none of the troubleshooting methods mentioned above are successful in fixing the PDF and printing issues in QuickBooks Desktop, it is advised that you get in touch with QuickBooks support. They can identify and resolve complicated problems thanks to their specific expertise and equipment. Before calling support, compile pertinent data, such as images or error messages, to give them a thorough picture of the issue.

To reduce the chance of data loss, always back up your corporate file before starting any troubleshooting procedures. For extra advice and ideas from other users who may have encountered the same situations, it’s a good idea to check out the QuickBooks user community forums and knowledge base.

You should be able to resolve the PDF and print issues in QuickBooks Desktop and effectively manage your financial records by carefully following these troubleshooting instructions.